We hope that you will be happy with your order but if you do need to return anything please do so within 14 days of receipt with a covering letter quoting your order number and we will be happy to process a refund to your credit card if it is still valid.
PLEASE WRAP THE ITEMS VERY CAREFULLY IN THE ORIGINAL PACKAGING before you return them as we can only give refunds for goods returned in their original condition. When returning goods please obtain proof of posting or send via special delivery. We cannot accept liability for returned goods lost or damaged in transit.
DELIVERY CHARGES WILL ONLY BE REFUNDED WHERE GOODS ARE FAULTY
The current address for returns is –
We cannot facilitate swaps so to exchange an item ordered by mistake please return the original product to us for a product refund and make a new order.
We cannot refund delivery charges on exchanges.
Refunds will be considered on agreement if –
Orders are cancelled prior to dispatch or faults are reported within 14 days
Products are returned unused in their original packaging fit for resale unless reported as damaged